Terms of service

Last updated: July 11, 2026

OVERVIEW

These Terms of Service ("Terms") govern your access to and use of the ALVORY website (the "Site") and all related services, features, and products (collectively, the "Services"). Throughout these Terms, the words "ALVORY," "we," "us," and "our" refer to the operator of this store.

Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services.

By accessing or using our Services, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund & Return Policy. If you do not agree with these Terms, you should not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

You agree to provide accurate, current, and complete information and to keep your account credentials secure. You are responsible for all activity that occurs under your account.

SECTION 2 – PRODUCTS

We strive to display our products, colors, descriptions, and images as accurately as possible.

However, we cannot guarantee that your device's display will accurately reflect actual product colors or appearance.

We reserve the right to:

• Modify product descriptions

• Change prices without notice

• Limit quantities

• Discontinue products at any time

SECTION 3 – ORDERS

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

• Suspected fraud

• Pricing or inventory errors

• Product availability

• Payment verification issues

If your order is cancelled after payment has been received, you will receive a full refund.

SECTION 4 – PRICES & PAYMENT

All prices are displayed in the applicable currency and are subject to change without notice.

Taxes, shipping charges, customs duties, and other applicable fees may be added during checkout.

By placing an order, you confirm that you are authorized to use the selected payment method.

SECTION 5 – SHIPPING & DELIVERY

Shipping estimates are provided for convenience only and are not guaranteed.

Once an order has been transferred to the shipping carrier, delivery times are outside our control.

Please refer to our Shipping Policy for complete shipping information.

SECTION 6 – INTELLECTUAL PROPERTY

All trademarks, logos, graphics, photographs, text, product descriptions, website design, and other content are the property of ALVORY or its licensors and are protected by applicable intellectual property laws.

No portion of this website may be copied, reproduced, distributed, or used without prior written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control.

These tools are provided "as is" and "as available" without warranties of any kind.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, policies, products, or practices of any third-party websites.

Your use of those websites is entirely at your own risk.

SECTION 9 – PRIVACY

Your use of our Services is also governed by our Privacy Policy.

By using our Services, you consent to the collection, use, and processing of your information as described in that policy.

SECTION 10 – CUSTOMER FEEDBACK

Any reviews, comments, suggestions, ideas, or other submissions provided to ALVORY may be used without restriction or compensation.

You represent that your submissions do not violate the rights of any third party.

SECTION 11 – ERRORS & INACCURACIES

Occasionally, our website may contain typographical errors, pricing mistakes, inaccurate product descriptions, or other inaccuracies.

We reserve the right to correct these errors and cancel or modify orders when necessary.

SECTION 12 – PROHIBITED USES

You agree not to use our Services for any unlawful purpose or to:

• Violate any applicable law

• Infringe upon intellectual property rights

• Upload malicious software or code

• Attempt unauthorized access to our systems

• Interfere with the security or operation of the website

• Commit fraud or abuse our Services

Violation of these Terms may result in termination of access.

SECTION 13 – TERMINATION

We reserve the right to suspend or terminate your access to our Services at any time if these Terms are violated.

SECTION 14 – DISCLAIMER OF WARRANTIES

Our Services and all products are provided "as is" and "as available."

To the fullest extent permitted by law, ALVORY disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, ALVORY shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our Services or products.

Our total liability shall never exceed the amount paid by you for the applicable order.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless ALVORY, Shopify, and their affiliates, employees, agents, and partners from any claims arising from your violation of these Terms or misuse of our Services.