Privacy policy

Last updated: July 11, 2026

At ALVORY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, we may collect information automatically and information that you voluntarily provide.

Information You Provide

When you place an order, create an account, subscribe to our emails, or contact us, we may collect:

• Name

• Billing address

• Shipping address

• Email address

• Phone number

• Payment information (processed securely by our payment providers)

• Any information you choose to provide through customer support

Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Time zone

• Pages visited

• Products viewed

• Referral source

• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Process payments

• Provide customer support

• Send order confirmations and shipping updates

• Detect fraud and improve security

• Improve our website and customer experience

• Analyze website performance

• Send promotional emails when you have chosen to receive them

• Comply with legal obligations

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Keep your shopping cart active

• Improve website functionality

• Analyze website traffic

• Measure advertising performance

You may disable cookies through your browser settings, although doing so may affect certain website features.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

• Shopify (website hosting and ecommerce platform)

• Payment processors

• Shipping carriers

• Email marketing providers

• Analytics providers

• Fraud prevention services

These providers receive only the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

5. Marketing Communications

If you subscribe to our marketing emails, you may receive updates about new products, promotions, or special offers.

You may unsubscribe at any time by clicking the Unsubscribe link included in any marketing email.

6. Data Retention

We retain order information for our business records, legal obligations, fraud prevention, and customer service purposes unless a longer retention period is required by law.

You may request deletion of your personal information where permitted by applicable law.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Request a copy of your personal data

• Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

8. International Data Transfers

Your information may be processed or stored in countries outside your country of residence, including the United States, where our service providers operate.